Changelog

Follow up on the latest improvements and updates.

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We're excited to introduce a brand-new way to make building queries easier and faster in
Insights
!
When you create a new analysis or add a tab to your workbook, you'll now find helpful Sample Queries available within each topic. These ready-made queries are based on what you, our customers, frequently explore—plus we've added a few extra insights to help you dig deeper.
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These fully customizable queries give you an instant starting point—just click on one and you'll have a complete query ready to go, including all fields, filters, and calculations. From there, feel free to tweak as much (or as little!) as you need to get exactly the answers you're looking for.
Here’s where you’ll find your new queries:
  • Bookings
    – Quickly analyze market segment performance, profit snapshots by channel, room type mix, and more.
  • Pick-up
    – Spot booking patterns, cancellation trends, and how your business is changing day-to-day and week-to-week.
  • Forecasts & Budgets
    – Compare your forecasts to budgets, see segment-level outlooks, and explore AI forecasts.
  • Forecast Evolution
    – Understand how accurate your forecasts have been, down to individual days and segments.
  • Pricing
    – Keep tabs on recent pricing updates, price volatility, and quickly identify deviations from optimal pricing.
  • Benchmarking (STR)
    – Get a clear view of how you're performing against competitors across Occupancy, ADR, RevPAR, and more.
  • Rate Shopping
    – Instantly benchmark your rates, spot parity gaps, and align pricing with peak demand.
Try it out today—just click "+ New Analysis" from the homepage or add a new workbook tab, and dive straight into analysis!
Happy analyzing!
You asked—we listened!
Conditional formatting can now be applied to totals and subtotals
, making it easier to quickly identify key insights at any level of aggregation in your tables.
Previously, conditional formatting was limited to detailed rows (e.g., Stay Month). Now, simply enable the "
Apply to totals
" toggle within your conditional formatting settings, and instantly visualize critical information at all grouping levels—like Country, City, Property, or Quarter totals.
This update provides:
  • ✅ Greater visual consistency across all levels of your table.
  • ✅ Enhanced usability, helping you quickly pinpoint areas needing attention—even when tables are collapsed.
  • ✅ Automatic activation in all our pre-built dashboard templates.
To activate this today, just edit your existing conditional formats, toggle On "Apply to totals," and click "Done."
⚠️
Current Limitation:
  • We’re aware this functionality isn’t yet available for the "Bar" display option. Rest assured, we're actively working to resolve this ASAP!
Thank you for your continued feedback—it's what helps us improve
Insights
for you!
A small but mighty update has landed in Query Builder: you can now filter on any calculation you create within a tab — not just fields created by FLYR promoted by you.
This offers even more flexibility for ad-hoc exploration or dashboard query building. Want to focus on dates pacing 10% ahead of STLY? Or quickly surface valley dates where occupancy dips below expectations? Now you can filter for those conditions directly — no more running the query first and using xlookups to find the flags.
Just build it and filter it, all in one go.
▶️ Check out the short demo video below:
Questions or feedback? Drop us a note in the chat!
✨ What’s new
The AI Query Helper now takes your query building experience further—combining available fields with on-demand calculations like totals, variances, revenue shares, and cancellation ratios, all through a single conversation.
Where it once helped you select and arrange fields, it now also creates new calculations using the full power of workbook formulas—helping you shape analyses more precisely and answer deeper questions faster.
All without breaking your flow.
📊 Why it matters in your day-to-day
Screenshot 2025-04-26 at 12
Now, totals, subtotals, and flexible calculations are all possible—right inside the AI Query Helper.
You stay focused on shaping insights, not on setting up formulas.
🚀 Go a step further – try these power-prompts
  • “Highlight any market segment whose revenue share is above 25%.”
  • “Identify dates in the upcoming quarter with occupancy below STLY by more than 10%."
  • "Flag days of the week where occupancy decreased but ADR increased compared with the previous month."
  • “Give me the variance in RevPAR by property compared with the same time last year.”
  • “What percentage of total units came from direct bookings last quarter?”
You can adjust timeframes (“last 90 days,” “QTD”), segments (market, channel, room type), or thresholds depending on the question you're exploring.
🛠 How to get started
  1. Open a Topic
    — the AI Query Helper chat appears right in the center.
  2. Or open it anytime
    from the left-hand panel inside any workbook tab.
  3. Type your question or prompt
    in everyday language.
  4. Your query will update automatically
    —with new calculations included in the results table.
You can sort, filter, and build visualizations afterward, just like always.
💬 Built from your feedback
Over the past six weeks, one in every five AI-assisted chats included a request for a calculation.
This new capability is a direct result of what you were already asking for—giving you more flexibility, faster answers, and fewer steps.
🔎 The takeaway
You can now shape queries with totals, variances, shares, and more—without leaving the conversation.
Whether you're reviewing performance, adjusting strategy, or just exploring trends, the AI Query Helper helps you move faster and dig deeper—all in one place.
Questions or feedback? Let us know in the chat!
📌 Overview
We’re excited to introduce
Pricing Multiple Rate Plans
—a powerful new capability that gives you more control, flexibility, and precision in your pricing strategy.
Now, you can price additional dynamic rates, like non-refundable, promotional, and long-stay discounts, directly within FLYR — unlocking smarter, more responsive rate management across your property.
image
🚀 What’s New?
With
Pricing Multiple Rate Plans
, you can now:
  • Dynamically price up to 4 additional rate plans per base rate
  • Set custom deviations for stay dates — whether based on seasons, events, or day-of-week
  • Easily bulk edit mappings and configure multiple rate plans across your portfolio quickly and efficiently
  • View exact derived rate pricing per night and rate plan directly in the optimization view
💡 Why This Matters
Revenue managers need tools that support responding to demand with precision, optimizing rate plans independently, and protecting high-value segments — without relying on rigid, static discounting models. Traditional systems often fall short in enabling this level of control and flexibility.
Pricing Multiple Rate Plans
delivers the tools to meet these evolving needs:
  • Boost demand without reducing your base rate – Increase discounts on rate types like non-refundable or promotional for low-demand periods, while keeping your base rate steady and protecting other segments
  • Simplify your workflow – Eliminate the need for manual workarounds by managing multiple rate plans and deviations within a single, intuitive platform
  • Reduce revenue leakage - Ensure your discounting strategy is fine-tuned by rate plan and stay date to maximize ADR
Ready to fine-tune your pricing and unlock new revenue opportunities?
👩‍💻 Navigate to your Settings page for a quick, guided walkthrough!
-or-
👉 Check out our Intro and Setup guides here!
Questions? Feedback? We always love hearing from you! Please click on "Help" at the bottom of your left-hand nav menu to reach us via chat
💬
We’ve just made dashboard editing smoother — and a lot more intuitive.
Starting now, you can edit your tiles directly on the dashboard, without having to jump back into the workbook. That’s right: no more disrupting your storytelling flow just to tweak a chart.
Until now, making changes to visualizations meant going back to the workbook, updating the chart, and then jumping back to the dashboard to see how it looked in context. But that process broke the rhythm—especially when you’re crafting a narrative with your data.
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With this new update, you can:
  • Adjust chart types and visualization settings directly in the dashboard view
  • Instantly preview how those changes affect the look and feel of your entire dashboard
  • Stay focused on how your story comes together—without the back-and-forth
🎯 Note:
This applies to any changes you’d typically make from the Chart tab in the workbook. If you're editing data fields or filters, you'll still head back to the workbook’s Results section for that.
This enhancement is small but mighty—it gives you more control, better context, and a faster way to build dashboards that speak for themselves.
Go ahead and give it a try! Whether you're making quick visual refinements or experimenting with different chart options, your dashboard workflow just got a lot easier.
We’ve added a new data column to the ADR section of the forecasting and budgeting view:
∆ Pickup (User Forecast - OTB)
🆕 What’s New?
This column shows the
Average Daily Rate (ADR)
of your
remaining user forecasted pickup
by comparing your
User Forecast
against your current
On-the-Books (OTB)
performance.
image
🧮 How It’s Calculated
∆ Pickup (User Forecast - OTB) = (User Forecast Revenue - OTB Revenue) ÷ (User Forecast Rooms - OTB Rooms)
In other words, the difference between your User FCST revenue and OTB revenue, divided by the difference between your User FCST units and OTB units.
Note: This will always be displayed as an absolute value.
📈 Why It’s Helpful
Seeing this pickup calculation helps validate whether your user forecasted ADR aligns with feasible expectations. If the ∆ Pickup rate for your remaining, forecasted unit pickup is at a much different ADR than is typical for your property and strategy, that may indicate a disconnect between forecast assumptions and actual behavior.
To enable
, simply navigate to your Display Options drawer in the three dot menu at top right of any Planning page...
image
... and select the
∆ Pickup (User Forecast - OTB)
box within the ADR options section.
image
Questions? Feedback? We always love hearing from you! Please click on "Help" at the bottom of your left-hand nav menu to reach us via chat
💬
We’re excited to announce the addition of a new set of Lead Time fields to
Insights
, all based on the arrival date. 🎉 These new fields will give you a clearer picture of how far in advance guests are booking, helping you analyze booking patterns and better plan for demand.
Along with these new fields, we’ve also updated the names of the existing Lead Time fields, which were based on the stay date, to make it easier to distinguish between the two calculations.
🔢 Here’s a quick summary of the changes:
  • New Lead Time fields based on arrival date
    : Better for understanding how far in advance guests book.
  • Updated field names
    : Clearly differentiate between stay date and arrival date calculations.
  • Detailed Lead Time Time Dashboard
    : Incorporates both sets of lead time fields, based on type of analysis (more on that below).
image
🤔 Why the update?
By providing both arrival‑date‑based and stay‑date‑based lead time fields, you can pick the calculation that best matches your chart’s grouping:
  • When you’re grouping by a date dimension
    (e.g., stay day, stay week, stay month), use the
    stay‑date
    fields. Since each night of a booking is counted only once within that date bucket, you’ll get a view of lead time variations across your stay calendar.
  • When you’re slicing by any other dimension
    (e.g., room type, rate plan, or channel), use the
    arrival‑date
    fields. This method treats each booking equally, regardless of its length of stay, so you won’t see the average lead time influenced by a few long‑stay reservations.
For more details on when to use each of these options, check out our Help Desk Article that goes into the distinctions between the two.
We hope these updates make your analysis even more powerful and flexible! As always, let us know if you have any questions.
We are excited to introduce an improvement to the intelligent distribution workflows within Planning that you know and love!
To bring even more
speed and simplicity to mid-month forecasting
, users now have two choices for redistributing segmented or monthly inputs in their granular view:
  • Redistribute to future dates
    will only recalculate for current and future dates of the current month
  • Redistribute to past and future dates
    will recalculate for all dates of the current month
image
These options deliver even more precision to short-term forecast updates, letting you make quick adjustments that accurately and automatically update your targeted dates.
Happy forecasting! 💰
Questions? Feedback? We always love hearing from you! Please click on "Help" at the bottom of your left-hand nav menu to reach us via chat
💬
We’ve added a highly requested enhancement that gives you more
control
and
flexibility
when forecasting and budgeting occupancy in your property. Now, you can choose how you want to view capacity—Bookable or Physical—directly within your Planning workspace!
🔄 What’s New?
In the Display Options drawer within Planning, you will now see a
Capacity Type
toggle.
image
This lets you easily switch between:
  • Bookable Capacity (excludes out-of-order units)
  • Physical Capacity
By default, we’ll continue showing bookable capacity — but now, the choice is yours!
Whether you’re forecasting short-term availability, benchmarking YoY occupancy, or building next year’s budget, the flexibility to switch between capacity views gives your team the context to make confident, data-driven decisions.
Questions? Feedback? We always love hearing from you! Please click on "Help" at the bottom of your left-hand nav menu and send us a chat message
💬
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