Changelog

Follow up on the latest improvements and updates.

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improved

Insights

Portfolio Dashboard

See the Most Relevant Reporting Currencies

Your Currency Selector now prioritises the reporting currencies most relevant to your portfolio, making it easier to choose the right view for consistent comparisons across properties.
What's New
  • Daily Dynamic Exchange Rates:
    The selector shows Group Default Currency, EUR, GBP, USD, and commonly used local currencies from within your portfolio.
  • Fixed Exchange Rates:
    The selector shows Group Default Currency and the relevant commonly used conversion currencies available through your group’s configured fixed rates.
  • Insights:
    Property Local Currency remains available when you want to preserve each property’s PMS-defined local currency.
This gives you a more focused set of choices based on your exchange-rate setup and the currencies used across your properties.
Only the currencies surfaced in the selector have changed. Currency conversion, exchange-rate calculations, and your existing reporting remain unchanged.
🔗 For full details, read our help desk article: Supporting Multiple Currencies in FLYR Hospitality
Questions? Reach out to us via the
?
icon at the bottom of the left-hand menu.
You can now zoom in on the Market Rates graph on the Optimization screen exactly where you need to, either on your own or with a single click, so pricing trends around any date are easier to read.
What's New
  • One-click auto-zoom
    - click any date on the graph and the Y-axis zooms in automatically around it, so you keep the surrounding context while focusing on the date you selected.
  • Manual Y-axis zoom
    - you can adjust the zoom level on the Y-axis of the Market Rates graph yourself, so you control how much detail is visible at any time.
Why You Will Love This
Pricing spikes around event days no longer flatten the rest of your Market Rates graph. You can zoom in on the detail that matters and still see the days around it, without losing the overview of your pricing period.
How to Get Started
  • Open the Market Rates graph on the Optimization screen.
  • Click any date to auto-zoom, or use the zoom controls to adjust the Y-axis manually.
Screen Recording 2026-09-28 at 18
If you have any questions or want help exploring this, click the ? icon at the bottom of the left-hand menu. We are happy to help.
You can now create Price Settings and Notes directly from the Optimization screen, without switching over to the Calendar.
What's New
Open
Actions
on the Optimization screen and you will find a new section for creating a Price Setting or a Note, right where you are reviewing your pricing.
The same drawer you already know from the Calendar screen opens here too, with the same behavior you already rely on in the Calendar. If you have already selected dates in the table, the drawer picks up where you left off and pre-populates those details for you.
image
Why You'll Love This
You no longer have to remember your dates and navigate away to the Calendar to add a Price Setting. You can act on what you see, the moment you see it.
For full details on Price Settings, read our help desk article: Managing your Price Controls
If you have any questions or want help exploring this, click the ? icon at the bottom of the left-hand menu. We're happy to help.
The Optimization table now brings your pricing, pick-up, performance and market context into a single view. Instead of switching between separate Pricing, Restrictions, Occupancy, and Pick-up tabs, you now work from one enriched table, with the supporting data you need surfaced directly alongside it. Every cell, panel, and setting is also yours to arrange, because no two Revenue Managers read a table the same way.
😍 Why You'll Love This
  • All your context, one screen
    - Everything you used to check across Pricing, Occupancy, and Pick-up tabs is now available in one view. Read a date once and act on it, instead of cross-referencing multiple tabs and screens to make one decision.
  • Your market context, where your strategy already lives
    - Market Rates is no longer confined to Quick View. It now sits inside the main Optimization table, so reviewing your competitors and reviewing your pricing strategy no longer require two separate screens.
  • A table that works your way, not the default way
    - Choose which data points show in each cell and which panels appear below the table, then set the order. Your view stays exactly as you left it, so you spend less time scanning past data you do not use.
image
💡 What's New
  • One cell, the full picture
    - Occupancy and pick-up were previously split across separate tabs. They now appear alongside your current price and AI recommendation in the same cell, so you have what you need for that date without looking elsewhere.
  • Price Settings, visible at a glance
    - Your seasonal strategies, event pricing, closures, and notes were always displayed here. You can now see the name of what is in effect directly on the row, without hovering to check.
  • A heatmap that adapts to how you price
    - Switch the heatmap between Price, Occupancy, and Pick-up (AI Price and Influenced Price in manual mode) to spot patterns across your dates instantly.
  • Customize your view
    - Select the data points you want inside the Pricing Table and each panel group, then set the order from Table Order. A panel hides itself the moment every one of its data points is unticked, and comes back the moment you turn one on.
  • Your comp set, arranged your way
    - Turn on the competitors you follow and set their order yourself, so the ones you check first, like the property across the street, show first everywhere you look.
📚 Want to learn more? Check out a few, key knowledge center articles to learn more!
Questions or feedback? We'd love to hear from you! Click Help at the bottom of your left-hand navigation menu to reach us via chat 💬
Some requests you send to the Insights Agents aren't one-offs: the same weekly report, the same tracker you update every Monday, the same file you check against fresh data every time. Now you can save any of them once as a
Skill
and run it again anytime, from chat, the Skills page, or the actions menu.
What's New
  • Skills
    is a new way to save a request once and run it repeatedly: a name and a set of instructions the Agent follows the same way every time
  • Create one three ways: ask the Agent to turn your current conversation into a Skill, write the instructions yourself from the new
    Skills
    page, or upload a Markdown file
  • A Skill can also reference a file you upload each time, like a list of corporate accounts and their negotiated terms, checked against fresh production data every time you run it
  • Run a saved Skill from chat by typing a short identifier (like
    /gm-weekly-brief
    ), from the
    Skills
    page directly, or from the actions menu next to chat input
  • If a Skill needs something from you first, like a property or a date range, the Agent asks before it runs
Why It Matters
A Skill isn't tied to any one kind of question, and it isn't limited to chat. It fits a report you send every week, a review that checks current data against a file you already maintain, or a tracker you keep coming back to and updating over time. Whatever the shape of your repeat request, saving it once means you stop rebuilding it and start just running it.
How to Get Started
Ask the Agent to save your next request as a Skill, or go to the new
Skills
page in the left-hand menu to write one from scratch. Give it a short name, and you're running it with a single command from then on.
For a full walkthrough and more examples, read our help desk article: Skills in Insights
A Note on Editing
Asking the Agent to revise an existing Skill currently creates a new one instead of updating the original. To edit a Skill in place, open it from the Skills page directly.
If you have any questions or want help exploring this, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
You're reviewing a multi-property portfolio spanning three currencies, and a revenue figure catches your eye. Is that 45,230 in USD, EUR, or GBP? Until now, you'd have to cross-reference a separate currency column or remember which filter you had set to be sure. Revenue, pricing, and cost values across Insights now carry their currency symbol built directly into the number, so you always know exactly what you're looking at.
What's New
  • Revenue, pricing, and cost measures now display with their currency symbol (e.g. $, €, £) embedded directly in the value, no more generic, symbol-less formatting
  • The symbol reflects the correct currency for each row, based on your currency selector filter or the property's group currency
  • Live in tables and tooltips, and on chart data labels
  • Rolled out across every major topic: Bookings, Pick-up, Pricing, Forecast Evolution, Rate Shopping, F&B, Booked vs. Stayed, STR, and Demand360
Why It Matters
This has been one of the most persistent sources of ambiguity in revenue reporting, especially for multi-currency property groups comparing performance across markets. Previously, the only way to see currency at all was a separate currency code column pinned to the far left of a table, and using it broke calculations and totals. Now the currency is part of the number itself, wherever it appears.
A Note on Current Limitations
This is a first release, and a few specific display cases aren't covered yet:
  • Abbreviated values.
    If a table column uses "Use abbreviations for big numbers," the currency symbol won't currently show on those values. Turning on abbreviation overrides the display formatting that the symbol depends on.
  • Calculated fields.
    Custom formulas built from other measures, such as a variance or delta between OTB, forecast, and budget, or an XLOOKUP-based Pickup column, don't currently carry the currency symbol. Only base measures do.
  • Subtotals and totals.
    Column totals, row totals, and subtotals in tables don't currently show the symbol, even when the individual rows above them do.
  • Chart axis labels.
    In charts, the currency symbol shows on data labels but not on x-axis or y-axis labels.
We're actively working to close these gaps and don't want that work to hold back symbol support for the revenue, pricing, and cost values you look at every day, which is the vast majority of what you'll see across your dashboards.
📎 For full details, including a quick fix if you spot a value that isn't showing its symbol, read our help desk article: Currency Symbols in Insights
If you have any questions or want help exploring this, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
As we've continued updating our standard dashboard templates using the enhanced dashboard building user interface, we've been looking not just at how each dashboard looks, but at how clearly it guides you through an analysis.
That led us to revisit the existing Price Adoption Report. The underlying purpose hasn't fundamentally changed, but there was a clear opportunity to make the analysis easier to follow and provide a more structured way to move from overall pricing adoption into the properties, periods, and override behaviour that warrant further attention.
What's Changed
The Pricing Adoption & Override Diagnostics dashboard now guides you through four connected areas of analysis:
  • Adoption Overview
    focuses on overall Acceptance Rate and Override Rate, supported by the recent Update Month trend and update volume.
  • Portfolio Adoption
    helps you compare adoption across properties and identify where acceptance is strongest or override behaviour is most pronounced.
  • Override Patterns
    helps you understand when overrides are happening, which stay periods they affect, and how behaviour differs across lead time.
  • User Diagnostics
    helps you understand how attributable override activity is distributed across users and properties, including the distinction between System and PMS overrides.
We've also introduced more flexible timeframe analysis, revised visualisations, clearer section descriptions, and supporting guidance so the dashboard follows a more deliberate analytical path.
Why It Matters
Our goal with standard dashboards is to give you a clear analytical journey, rather than simply a collection of charts.
The refreshed dashboard now starts with the overarching question of how consistently pricing recommendations are being adopted and progressively breaks it down: understand the overall trend, identify which properties stand out, explore when and where overrides are occurring, and then investigate whether that behaviour is concentrated among particular users, properties, or combinations of both.
This makes it easier to move from a high-level adoption signal into the specific areas that deserve further investigation, while preserving the core purpose of the original report.
How to Get Started
  • Start with
    Adoption Overview
    to understand the overall pricing adoption trend.
  • Use
    Portfolio Adoption
    to identify the properties showing the strongest adoption or highest override rates.
  • Continue to
    Override Patterns
    to explore the update-period, stay-period, and lead-time dimensions behind those exceptions.
  • Use
    User Diagnostics
    when you want to understand how attributable override activity is distributed across users and properties.
You can access the updated Pricing Adoption & Override Diagnostics dashboard using the same link as the previous Price Adoption Report.
If you have any questions or want help exploring the updated report, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
Your owner pack or month-end report already exists in Excel, built with the exact layout, formatting, and inputs your property needs. Every period, you pull the latest numbers from Insights, paste them in, and rebuild the parts that changed. You can now bring that same file into an Insights workbook as a spreadsheet tab, keep it exactly as formatted, and connect the sheets that came from Insights to your live queries, so you only paste in what still needs it.
What's New
  • Spreadsheet tabs are now available inside any Insights workbook, alongside your existing query and dashboard tabs, and support importing your existing Excel files with layout, formatting, and formulas preserved
  • Connect any sheet to a workbook query as a
    protected, auto-updating sheet
    : once it's hooked up, that sheet refreshes on its own whenever the query does
  • Reference connected data across sheets using standard formulas and cell references, like
    ='''Segment Performance'''!B2
    or
    =XLOOKUP(...)
  • Keep your custom inputs exactly as they are: commission rates, rate assumptions, owner targets, or any other figure your template needs you to enter by hand
  • Full formatting control: currency, percentages, conditional formatting, merged cells, borders, so the report looks the way it always has
  • Display a spreadsheet tab on a dashboard, read-only by default, with the option to unlock specific cells so viewers can adjust an input and see the result update live
  • Export the full spreadsheet to XLSX, formatting and formulas intact, whenever you need to distribute it outside Insights
  • Want to lock in a set of values at a point in time instead of letting them keep updating? Copy and paste the tab, the same way you would in Excel. That copy stays frozen while your live sheet keeps moving forward
Why It Matters
This isn't about building new reports from scratch. It's about the report or tracker you already have, the one with the layout your GM or owners expect, the inputs your property has always tracked by hand. Bring it in as-is, connect the pieces that came from Insights to live queries, and stop re-pasting them every period. Anything you still want to enter manually, you still can, exactly as before, just less of it.
A Note on Limitations
Data you type or paste into a spreadsheet tab lives only within that tab. It can't be queried or referenced elsewhere in Insights, and it doesn't feed back into other dashboards or query tabs. Spreadsheet tabs also don't support in-sheet pivot tables or charts. For those, build in a query tab and reference the results.
For full details, including how to connect queries, use formulas, and configure dashboard behavior, read our help desk article: Spreadsheet Tabs in Insights
If you have any questions or want help exploring this, click the
?
icon at the bottom of the left-hand menu. We'''re happy to help.
You're about to walk a stakeholder through a dashboard in a meeting, and you want the story to be the only thing on screen. You can now expand any dashboard or workbook to full screen, hiding your browser chrome and the side navigation panel so there's nothing between your audience and the data.
What's New
  • Go to
    View > Full Screen
    on any dashboard to present it without browser or navigation clutter, ideal for walking stakeholders through results live
  • Go to
    View > Full Screen
    on any workbook, whether you're viewing it or editing it, to reclaim screen space while building queries
  • In workbook edit mode, full screen gives you the most room to work with fields, calculations, and visualization settings side by side
A Note on Current Limitations
Full screen isn't yet available while editing a dashboard, only while viewing one. It's fully supported for both viewing and editing workbooks.
  1. Open a dashboard or workbook
  2. Click
    View
    in the top menu
  3. Select
    Full Screen
If you have any questions or want help exploring this, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
As we've continued updating our standard dashboard templates using the enhanced dashboard building user interface, we've been looking not just at how each dashboard looks, but at how clearly it guides you through an analysis.
That led us to revisit the existing STR report. The underlying analysis hasn't fundamentally changed, but there was a clear opportunity to give the different types of STR benchmarking their own purpose and make it easier to move from a high-level question into the areas that need attention.
What's Changed
STR benchmarking is now split into two dedicated reports:
  • STR Performance Benchmarking Report focuses on your property's competitive performance across Occupancy, ADR, and RevPAR using MPI, ARI, and RGI. From the overall position, you can explore which macro segments and stay periods are contributing most to performance.
  • STR Total Revenue Benchmarking Report focuses on total revenue per occupied room using TrevPOR Index. It helps you understand which revenue departments are driving your position, whether changes are coming from your property or the competitive set, how your revenue mix compares with the market, and which stay periods warrant a closer look.
We've also revised several queries, visualisations, section descriptions, and supporting guidance so each report follows a more deliberate analytical path.
Why It Matters
Our goal with standard dashboards is to give you a clear analytical journey, rather than simply a collection of charts.
Each report now starts with an overarching business question and progressively breaks it down: establish the overall position, identify the important exceptions, understand what changed, and then narrow the analysis to the periods or areas that deserve further investigation.
Separating the two STR reports allows each dashboard to stay focused on the question it is designed to answer, while making it clearer where to go next as your analysis develops.
How to Get Started
If you have any questions or want help exploring the updated reports, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
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