You can now turn your AI Assistant conversations into dashboards in just a few clicks.

Previously, moving from a conversation in the AI Assistant to a dashboard meant a multi-step, manual process: exploring each result, opening workbooks, creating a dashboard, and stitching everything together across multiple tabs.

Now, when you’re chatting with the AI Assistant and reviewing visual results, you can simply select the , choose the visualizations you want to include, and create a dashboard instantly. You’re taken straight into the newly created dashboard, ready to customize, add filters, or set up delivery.

This update is available directly within the AI Assistant, alongside your existing conversations and visual results.

This makes it much easier to move from asking questions about your data to creating reusable, shareable content. You can go from exploration to a dashboard that supports daily, weekly, or monthly review in one smooth flow—without breaking your workflow or repeating work.

We heard you loud and clear. Today, we’re excited to share one of our most requested enhancements: .

This release brings your event context into the same place as your performance data, making it easier to understand why performance changes, not just what happened.

Calendar Events from FLYR Hospitality are now integrated into the Bookings topic in Insights.

Your and from are now available as structured, queryable data—so events can be analysed alongside performance metrics from the Bookings topic.

The new Calendar Events section in the Bookings topic provides access to:

Calendar Events refresh hourly and can be filtered by property, dates, event type, category, and more—supporting both property-level and portfolio-level analysis.

This release introduces two new dashboard templates that help you move from event awareness to event-driven decision-making.

**Events Performance & Trends Dashboard**

Use this dashboard to understand how events influence performance over time and where the biggest opportunities exist.

**Event Pacing & Comparison Dashboard**

Use this dashboard to compare booking behaviour between similar events and spot performance gaps early.

With Calendar Events now available in Insights, you can:

Whether you’re analysing a citywide conference, reviewing a recurring event year over year, or planning ahead for known demand drivers, this release gives you a clearer, more actionable view of event-driven performance.

For accurate comparisons in Insights, events you plan to compare must be created with the in Calendar. Insights compares events using a day-number approach rather than calendar dates.

👉 For best practices on event setup, refer to this help desk article.

Manually assigning segments to rate plans one by one is both time-consuming and prone to mistakes, especially when you’re managing several properties or onboarding new ones. To make this easier, we’re introducing two powerful enhancements: the AI-powered Rate Plan Mapping Assistant and the new Primary PMS Segment informative column. Working together, they let you describe your mapping logic in natural language and automatically apply it across multiple rate plans at once, saving you hours of effort while keeping your segmentation consistent and accurate.

An AI assistant that understands your segmentation instructions in plain language and automatically translates them into precise mapping criteria.

Describe what you want once, and the assistant handles the rest:

Example:

The assistant interprets your instructions, shows you what will change, and applies all mappings at once.

A new column that displays the PMS segment most commonly associated with each rate plan, based on actual reservation data.

This provides the essential baseline for creating your FLYR segment structure, showing you how your PMS segments are actually being used, not just how they're configured.

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, giving you a new way to understand how total revenue performs relative to the capacity you had available. Alongside Total Revenue and TRevPOR, it deepens the revenue story your dashboards can tell—helping you move from simply tracking revenue outcomes to understanding the efficiency and dynamics behind them.

You will now find these TRevPAR measures under :

All measures support the , and the .

TRevPAR introduces a new lens for looking at revenue performance:

.

This helps answer questions such as:

Now that all three metrics are available together, you can distinguish performance drivers with far more clarity:

Together, these metrics allow you to:

This gives you a clearer, more comprehensive view of revenue performance across your stay patterns and comparison periods.

Total Revenue, TRevPOR, and TRevPAR are based on transactions posted to guest folios in the PMS.

Upgrades and downgrades happen every day — sometimes they’re paid, sometimes they’re complimentary, and sometimes they’re just an operational necessity. Until now, it’s been hard to measure the impact.

That changes with the new analysis in Insights. It gives you clear visibility into when a guest’s stayed inventory differs from what they originally booked, and whether that change was paid or complimentary, so you can finally see how upgrades are being used across your business and where more value can be captured.

This release introduces the new

Booked vs. Stayed

topic, along with three new dashboards and reports:

See how often upgrades happen, what percentage are complimentary vs. paid, and how patterns vary across your portfolio.

Questions you can answer:

Understand both what you're earning from paid upgrades and what you're leaving on the table with complimentary ones.

Questions you can answer:

Break down upgrade behavior by booking source, segment, account, and room category to uncover patterns and opportunities.

Questions you can answer:

See whether your upgrade activity is adding to or subtracting from total revenue, and how effectively you're recovering potential displacement through paid upgrades.

Questions you can answer:

For years, upgrades have been largely obscurred in revenue analysis. This release transforms them into a measurable, manageable revenue lever:

We built this directly from your requests, and we want to make sure it's delivering what you need.

Share your thoughts anytime via the in-app chat — we're listening, and we'll keep building based on what matters most to you.

*Head to Insights and explore Booked vs. Stayed today.*

We’ve expanded support for across Insights so you can evaluate revenue efficiency consistently, no matter which part of the demand curve you’re analyzing. This helps bring together the full picture of how much revenue each occupied room is generating and aligns more closely with how many of you already evaluate performance with STR’s TrevPOR.

Within the Bookings topic, TRevPOR has now been fully introduced for both confirmed and unconfirmed demand.

You’ll see:

These follow the same structure as Optional ADR and give you a consistent way to evaluate total revenue per occupied room across all booking statuses. All measures respect your Revenue Selector and Currency Selector (default Net).

To support pacing and in-period activity, we’ve added matching TRevPOR measures to the Pick-Up topic. This allows you to understand revenue efficiency for , and in the same way you evaluate revenue and units today.

With TRevPOR now available in and STR Benchmarking, these topics are aligned around the same style of metric. This makes it easier to compare performance across datasets and use TRevPOR as a common reference point throughout your analysis.

We’ve introduced a set of new data enrichment fields that make it much easier to clean, organize, and analyze your portfolio’s data in a way that reflects how your business operates. These updates give you clearer channel reporting, better portfolio segmentation, and more accurate like-for-like comparisons across time.

Many customers told us they needed a way to both clean up inconsistent PMS channel names and group multiple channels into a single analytical category (such as OTA or Direct). Previously, a single field had to do both jobs, which meant choosing between readability and accurate grouping.

You now have two separate fields:

A free text field for cleaning up PMS names, such as changing:

Your grouping field for consolidating channels, such as:

Both fields can be used independently as dimensions and filters throughout Insights, and both support bulk updates.

This gives you:

All your existing Channel Label mappings remain in place.

Enterprise customers also shared that they needed more flexibility to segment and compare properties across their portfolio. To support this, we’ve added two new fields in Property Enrichment.

A free text field you can use to classify each property in any way that aligns with your business — such as management type (Managed, Franchise, Owned), responsible RM, or internal portfolio groupings.

Previously, Insights calculated this from your first reservation date, which wasn’t always accurate for reporting.

You can now define the Opening Date yourself — whether that represents:

This date becomes especially helpful for like-for-like reporting and ensuring new or onboarding properties don’t distort comparisons.

These fields are editable, support bulk updates, and appear as dimensions across all relevant topics.

Available in all topics that include channel-level data.

Available in Bookings, Pick-Up, Forecast & Budget, Pricing, STR Benchmarking, Rate Shopping, and Booked vs Stayed.

Available across all topics in Insights.

We’ve added the ability to upload documents directly into both AI Assistant and the AI Query Helper in Insights. This gives you a much easier way to bring in the context you already rely on — targets, calendars, snapshots, exports, screenshots — and use them alongside your Insights data without switching tools or manually re-creating work.

You no longer need to rebuild reports from scratch, retype numbers from spreadsheets, or track goals in one place while analyzing results in another. The AI can now read the files you use every day and help you turn them into analysis, queries, and dashboards inside Insights. This saves time, reduces friction, and makes it much easier to keep everything aligned across teams.

Upload a document and ask the assistant to interpret it in context. A few examples:

Uploads give you a fast way to recreate or refine queries without starting from a blank canvas:

This turns the helper into a bridge between the reports you have and the dashboards you want to build.

To get started, simply into the chat or click the icon.

You can now explore in far greater detail — bringing the same level of flexibility you already have for Overnight and Day Use Accommodation Revenue to every type of revenue.

Starting today, you can view and compare these revenues across:

What used to be siloed data can now be analyzed side-by-side, helping you see where revenue is coming from, drive it, and cancellations or ancillary items affect overall performance.

This enhancement is live for properties using the following PMS integrations:

For these PMSs, the richer data applies automatically to from the release date forward. Over the next few months, we’ll gradually resync historical data so your year-over-year and same-period comparisons reflect the full picture.

The following PMSs are queued for rollout and will be enabled soon:

We’ll share an update once these go live.

The remaining PMSs — — are also planned for release in the next few months after underlying platform migrations are complete.

This update makes it easier to connect the dots between room type performance, segmentation, and revenue contribution — giving you faster, clearer insights into what’s driving your results.

When scheduling a report delivery by email, you can now choose what the attached file will be called — including details like the date, month, or dashboard name.

This means you can make each file easy to identify and keep previous reports from overwriting one another.

Until now, files sent by email always used the same name as the report itself.

For anyone who scheduled the same report multiple times — for example, with different filters or hotels — this made it tricky to tell the files apart once they landed in your inbox.

Now, you can make each file unique by adding automatic details that update every time the report is sent (for example, the date or the name of the schedule).

When creating or editing an email delivery:

You can use these same tags in SFTP and Webhook deliveries too, so files shared through any destination can follow the same naming pattern.

If you’d like to learn more or have any questions about this feature, click the “?” icon in the lower left-hand corner of Insights to chat directly with our Advisory team.

📘 How to Add Dynamic Text to Your Report Deliveries