Changelog

Follow up on the latest improvements and updates.

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If you've ever checked "yesterday's" pickup numbers late in the evening and noticed the totals looked unexpectedly low, or shared a dashboard with a colleague and found you were both seeing slightly different figures, timezone was likely the reason. You can now set the timezone directly on any Insights dashboard, so every date filter reflects exactly the calendar day you intend.
Why This Matters
Date filters like "Yesterday", "This Month", and "Last 7 Days" don't use a fixed calendar date. They calculate dynamically based on what "today" is. Until now, "today" was anchored to your own local timezone. For most situations this works fine, but it means that near day boundaries, or when managing properties in a different timezone from where you work, those filters can quietly resolve to a different day than you intended.
With the timezone picker, you can anchor any dashboard to the timezone that makes sense for your properties, your team, or whoever you're sharing it with.
What's New
Screenshot 2026-05-15 at 15
  • A timezone picker is now available on every Insights dashboard
  • Date filters like Yesterday, MTD, and Last 7 Days update immediately to reflect your chosen timezone
  • Your selected timezone is encoded in the URL: share a link and the recipient sees the same timezone automatically, with no extra steps required
How to Get Started
  1. Open any dashboard in Insights
  2. Use the timezone picker to select a timezone
  3. Date filters update immediately
Note:
Timezone control for scheduled deliveries and downloads is coming soon, so your exported reports will reflect the same timezone you've set here.
For more on how timezones work with date filters in Insights, see our help desk article.
Questions? Reach out to us via the
?
icon at the bottom of the left-hand menu.
The Demand360 data already in Insights just got richer. You can now compare Occupancy, ADR, RevPAR, and KPI indexes against the same period last year, giving you a directional benchmark to understand how current forward demand is tracking, whether you're ahead or behind pace, and where there may be gaps in performance relative to your comp set.
What's New
  • STLY across all Demand360 metrics.
    Occupancy, ADR, RevPAR, Occupancy Index, ADR Index, and RevPAR Index now all include a Same Time Last Year comparison.
  • Available at property and comp set level, including aggregations.
    Works across individual properties and comp sets, and following last week's update, you can run it across brands, areas, or any collection of properties.
A Note on Data Depth
STLY in Demand360 is pre-set to the equivalent period 12 months ago, so no comparison period toggle is needed. The measure is directional by design: because of how Amadeus structures the historical data, it is best suited to year-over-year trend analysis rather than shorter-window comparisons like week-over-week.
Coverage depends on the historical data Amadeus holds for your property. For a full explanation of how STLY works and what to expect, see our help desk article: Understanding STLY in Demand360
If you have any questions or want help exploring this, click the
?
icon at the bottom of the left-hand menu. We're happy to help.
You can now highlight and copy a selection of table data in Insights and paste it directly into Excel, Google Sheets, or a document. No full export needed for quick, targeted grabs.
What's New
  • Select any cells, rows, columns, headers, or totals in a table and copy with
    Cmd+C
    (Mac) or
    Ctrl+C
    (Windows)
  • Works in table tabs inside workbooks and table visualizations on dashboards
  • Pasted data aligns cleanly into spreadsheet cells, no reformatting required
  • Flexible partial-table selection: copy only the rows or columns you need, not the full result set
  • Calculated fields paste as values, not formulas
A Note on Paste Destinations
When pasting into a spreadsheet, data lands in cells exactly as expected. When pasting into a document or text editor, values will appear as plain text rather than a structured table.
Questions? Click the
?
icon in the side navigation panel and reach out — we're happy to help.
You can now analyze groups of properties in Demand360 — by region, brand, or across your entire portfolio. The initial release covered single-property benchmarking; this update extends that to any grouping that makes sense for how you operate.
What's New
  • Multi-property analysis
    is now available: select any combination of properties, group by region or brand, or view your full portfolio in one benchmark report
  • Occupancy Index, ADR Index, and RevPAR Index reflect performance across all selected properties
  • Single-property analysis works exactly as before
Questions? Reach out to our Advisory team via the
?
icon in the lower-left corner of the platform.
You can now lift a tactical restriction for specific rate plans within a bucket, without affecting the bucket-level restriction itself.
Until now, the only way to lift a tactical restriction for rate plans within a bucket was to either open the night fully or switch the restriction from bucket to rate plan level. Both options were blunt instruments when all you needed was a precise tweak.
What's New
  • Open Tactical
    - a new action in the remove restrictions flow lets you lift the tactical restriction for selected rate plans only, leaving the bucket-level restriction in place for the rest. If your
    Corporate NLRA
    bucket has a Min 3 but you want two specific rate plans to not have any restriction, just apply
    Open Tactical
    to those rate plans directly.
  • Three removal options, clearly presented
    - when removing a restriction, you now choose between
    Remove Tactical
    ,
    Open Tactical
    , or
    Open Night Fully (incl. Strategic)
    , so the intent of each action is always explicit.
  • Full visibility in the Optimization table and Quick View
    - the result is reflected clearly in the platform. In the Optimization table, you'll see the bucket-level restriction alongside the rate plans that have been opened tactically. In the Quick View, the
    Corporate
    bucket shows a Min 2 at bucket level, while the
    Microsoft
    rate plan shows
    Open Tac.
    , making it easy to see exactly which rate plans are operating outside the bucket restriction.
image
image
💡
Tip
- use
Open Tactical
when you need rate plan-level flexibility within a bucket restriction, without affecting availability on the other rate plans in that bucket.
Questions or feedback? We'd love to hear from you! Click Help at the bottom of your left-hand navigation menu to reach us via chat 💬
A fixed room supplement is a compromise. Now you can adjust the price difference between your inventory types for specific date ranges, so you're always charging the right premium for the right room at the right time.
💡 What's New
  • Inventory Deviations on Seasonal and Event entries
    - define a different price supplement for any child inventory in a group directly on a Seasonal or Event Price Setting. Your default deviation stays intact for all other dates.
  • Day of Week control
    - enable the DoW toggle to specify different deviations for specific days within the same period. Only define what you want to change, the rest falls back automatically.
  • Smart hierarchy
    - deviations follow a clear hierarchy: event overrides seasonal, seasonal overrides default. Any inventory or day you leave undefined automatically inherits the right value from the layer below.
  • In-effect placeholders
    - each input field shows the currently in-effect deviation before you make any changes, so you always have full context when configuring overrides.
📚 Please check out our knowledge base article to learn more!
Questions or feedback? We'd love to hear from you! Click
Help
at the bottom of your left-hand navigation menu to reach us via chat 💬
You can now speak your questions to any agent in Insights instead of typing. Voice input is available in the Agent, Dashboard Agent, and Workbook Agent — click the microphone icon in the chat input to get started.
What's New
  • Voice dictation in the Dashboard Agent
    — speak your follow-up questions on any published dashboard
  • Voice dictation in the Workbook Agent
    — ask data questions out loud during workbook analysis
  • Voice dictation in the Agent
    — same capability, available across all AI chat interfaces
  • Your words are transcribed directly into the chat input before sending, so you can review or edit before submitting
How to Get Started
  1. Open any agent in Insights (Agent, Dashboard Agent, or Workbook Agent)
  2. Enable the microphone via the browser pop-up
  3. Click the
    microphone icon
    in the toolbar at the bottom of the chat input — it sits between the attachment icon and the send button
  4. Speak your question — it will be transcribed into the input automatically
Questions? Reach out to our Advisory team via the
?
icon in the lower-left corner of the platform.
Comparing your performance against forecast, budget, and prior year is one of the most frequent questions you ask of your data in Insights. XLOOKUP is a powerful way to combine topics to get there, and for an analysis this central to daily revenue management, we saw an opportunity to make it even more frictionless. With the Planning product expanding to support forecasting across all accommodation revenue, not just overnight, the moment was right to bring everything together. The result is a Forecasts & Budgets topic that stands fully on its own.
What's New
  • OTB comparison is now native
    : on-the-books data is built directly into the Forecasts & Budgets topic, with no need to pull data from the Bookings topic or use workarounds
  • Full benchmarking in one view
    : compare your OTB performance against last year, same time last year, your User Forecast, your AI Forecast, and your Budget, all in the same topic
  • Slice by stay granularity or segment
    : whether you're analysing by night of stay or by booking segment, the analysis now works the way you think about your property
  • AI Forecast vs. OTB by inventory
    : if you want to focus on your AI Forecast specifically, you can now view AI Forecast performance against OTB by inventory type directly in the topic
  • Additional accommodation revenue included
    : non-overnight accommodation revenue, such as day use and no-show revenue, is now part of your forecast and budget analysis alongside overnight revenue
  • New filters
    : a Comparison Period filter and Revenue Selector (Net / Gross) give you more precise control over how you view and compare revenue
A Note on AI Forecasts
AI Forecasts are available for overnight accommodation revenue only. User Forecasts and Budgets can cover overnight, additional, or all accommodation revenue, depending on how they are set up in Planning.
How to Get Started
Open the Forecasts & Budgets topic in Insights. Your updated view is already there. For full details on the topic and everything available within it, read our help desk article: Forecasts & Budgets Topic
Questions? Reach out to us via the
?
icon in the side navigation panel. We're happy to help.
Your accommodation revenue planning just got a whole lot more complete!
You can now plan Additional Accommodation Revenue (
Additional Acc. Rev.
) directly in FLYR Planning, capturing non-overnight revenue like no-shows, day use, and late check-out fees alongside your overnight figures. FLYR automatically combines them into a Total Accommodation Revenue figure, giving you a full picture of accommodation performance without any extra effort.
😍 Why You'll Love This
  • A complete accommodation picture
    - Overnight and Additional Acc. Rev. are planned as separate inputs, and FLYR derives your Total Accommodation Revenue automatically, always up to date, no manual calculation needed.
  • Flexible input options
    - enter figures at monthly, daily, or day & segment level depending on how your team works. You can also use Populate to generate values instantly using a driver, either a percentage of your overnight revenues, or a fixed amount per unit sold.
  • Fully integrated with the rest of Planning
    -
    Additional Acc. Rev.
    appears in your Revenue KPI card, supports all your existing Display Options metrics, including LY, OTB, Budget, and Last Locked. Once versions are locked, your goals are automatically updated for your stakeholders throughout the app.
💡 What's New
  • Input manually at monthly, daily, or day & segment level, FLYR
    distributes
    the rest.
  • Use
    Populate
    to generate values in seconds using a % of overnight or a fixed amount per unit sold.
  • Review
    your Total Accommodation Revenue update automatically in the KPI card as you plan.
  • Actualize past dates with actuals for overnight and additional in one go.
  • Customize
    your comparison metrics for Additional and Total Accommodation Revenue independently via Display Options.
📚 Please check out our knowledge centre article to learn more!
Questions or feedback? We'd love to hear from you! Click Help at the bottom of your left-hand navigation menu to reach us via chat 💬
Until now, benchmarking your forward position against the comp set meant leaving Insights, opening another platform, and manually reconciling data. Starting today, Amadeus Demand360 market benchmarking data is available directly in Insights: forward-looking Occupancy, ADR, RevPAR, and Comp set benchmarks, right next to your bookings, rate shopping, and forecast data.
What You Can Now Do
A pre-built dashboard is ready to use on day one. Open it and you have a 12-month forward view of how your property indexes against the comp set: Occupancy, ADR, and RevPAR benchmarks broken down by segment and channel, plus an unsold block Risk Signal that flags periods where uncommitted inventory may not materialise.
Beyond the dashboard, Demand360 data is available across Insights to power your own analysis:
  • Ask AI Chat to pull Demand360 alongside your bookings or rate shopping data
    — get an answer in plain language without building anything
  • Build your own dashboard combining Demand360
    with Forecast and Budget to pressure-test your goals against what the market is actually doing, or layer in rate shopping from Lighthouse to add rate context to your occupancy index
  • Go deeper on any period, segment, or gap you spot.
    The full topic is queryable, so your analysis goes exactly as far as the question does
No exports. No switching platforms. No reconciling data between products.
How to Get Started
Available to customers with an active Amadeus Demand360 agreement. For setup: Getting Started with Demand360 in Insights.
A Note on Data Timing and Coverage
We always show the most recent data received from Amadeus. The
Latest Reported Date
in the dashboard tells you exactly how current it is. Full historical depth is building from the point your integration goes live. More on that in the phases below.
A few things to be aware of:
  • Combining Demand360 with other topics is possible, but treat it as directional.
    Data sources update on different schedules, so figures won't reconcile precisely
  • Comp set ADR and RevPAR are unavailable for future stay dates
    , per Amadeus policy. Occupancy and the Occupancy Index remain available forward-looking
  • ADR rank and RevPAR rank are not included
    in the data Amadeus shares with us
For the full picture, check out:
What's Coming
This is phase one of a multi-phase rollout. Next up:
  • Analyze brands, regions or groups of aggregated hotels
  • Lead time and length-of-stay bucketing
  • Same time last year comparisons
  • Pick-up
If you have any questions, just let us know in the chat. We're always happy to help.
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