Changelog

Follow up on the latest improvements and updates.

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We’re excited to introduce
In-App Collaboration
in two key areas of the platform: Planning and Groups. This new feature allows your commercial teams to collaborate more effectively, reduce the need for meetings, and stay aligned in real-time or asynchronously.
New Capabilities:
🧑‍🤝‍🧑
@mention teammates:
Communicate directly with specific individuals or teams, whether in real-time or asynchronously, to ensure everyone is on the same page.
Real-time notifications:
Stay informed with notifications for mentions, replies, and overall team activity, so nothing slips through the cracks.
🧵
Assign threads:
Enable visibility and accountability by assigning threads to specific team members.
Status tracking:
Stay on top of tasks or action items and updates with comment statuses.
In-App Commenting in Groups:
  • Seamless Collaboration on Rate Approvals
    : Sales and revenue teams can now tag teammates for rate approvals and coordinate more effectively.
  • Document Displacement Discussions
    : Conduct in-depth conversations around displacement and ensure they are captured and saved directly within the relevant quotation.
  • Check on Status with @mentions
    : Easily check on the status of any potential group by @mentioning teammates to get quick updates.
  • Active Conversations in Groups List View:
    Quickly find quotations with ongoing conversations directly from your Groups list view, making it easy to keep tabs on key discussions.
In-App Commenting in Planning:
  • Reduce Meetings, Save Time
    : Streamline discussions on forecasting and budgeting with real-time or asynchronous commenting to cut down on time spend in meetings.
  • Google Sheets-like Commenting
    : Easily leave comments on specific data points within your planning sheets—just like in Google Sheets—to ensure precision and context.
  • Strategic Sidebar Conversations
    : The commenting sidebar helps facilitate in-depth, strategic discussions without interrupting your workflow.
  • Monthly View of Conversations:
    Easily identify forecasts or budget months with active conversations directly from the monthly view, so you can stay aligned on the big picture.
With these new commenting capabilities, your team can collaborate more efficiently, stay organized, and reduce the time spent on meetings and back-and-forth communication. We’re excited to see how this improves your workflows! 🙌
Questions? Feedback? We always love hearing from you! Please click on "Help" at the bottom of your left-hand nav menu and send us a message
💬
The detailed insights provided by our groups displacement chart just got even better!
We have expanded our shoulder displacement calculation capabilities to now break down your group request into
primary and secondary displacement
, even over the block dates.
image
What this means for you is an even more granular understanding of:
  • Primary displacement
    - business you can no longer accommodate over block dates due to lack of available inventory if you take the group
  • Secondary displacement
    - Stay through business that would have arrived before, or departed after, the group that you can no longer accommodate despite having availability inventory outside of block dates
Previously, any displacement on block nights was categorized as primary. Now, you have additional visibility into the types of displacement you can expect over the full stay pattern.
Please note - Your displacement table will continue to reflect total displacement as a sum of primary and secondary
📤 Happy quoting!
Questions? Feedback?
We always love hearing from you!
Please click on "Help" at the bottom of your left hand nav menu and send us a message 💬
We’re
beyond
excited to introduce the
Daily Report with Smart Summary
dashboard! 🎉 This brand-new template is perfect for property-level, regional, and corporate stakeholders, giving you a clear and easy-to-understand view of your property's performance for the current and upcoming months. With our
dynamic summary
tile that automatically adjusts to your data, keeping track of key metrics, spotting trends, and focusing on what really matters has never been easier!
📝 What’s New?
  • Smart Summary Tile:
    Get an instant narrative highlighting key performance shifts, segments needing attention, and other must-know insights. No more guesswork—just actionable takeaways.
  • Key Metrics at a Glance:
    Quickly compare your Occupancy, ADR, RevPAR, and more against last year, forecast, and budget. Spot emerging opportunities or challenges with ease.
  • Segment-Level Insights:
    Dive deeper to see which segments drive performance. Track pickup and on-the-books data at a granular level and pinpoint where to focus next.
❤️ Why You’ll Love It
  • Targeted Clarity:
    Start each day knowing exactly which metrics need attention, instead of sifting through raw data.
  • Time-Saving Guidance:
    Let the summary tile do the heavy lifting. Easily copy and paste it into your own reports to enrich your analysis without extra work.
  • Actionable Focus:
    With clear benchmarks and insights, you can quickly address issues, seize opportunities, and confidently communicate your performance story.
🛠️ How to Use It
  • Select Your Property:
    Just pick the property you want, and watch the dashboard adapt instantly.
  • Explore the Summary & Metrics:
    Begin with the summary tile, then dive into segments, pickup, and on-the-books details.
  • Incorporate into Existing Templates:
    Love what you see? Copy these tiles into your current reports to enhance them on the spot.
🎥 Watch the Walk-Through!
Curious to see it in action? Check out our video demo to learn how to get the most out of the Daily Report with Smart Summary.
💬 We Want Your Feedback!
We’re eager to hear your thoughts. After you try it out, let us know:
  • How helpful was the narrative guidance?
  • What other time-saving summaries would make your reporting even smoother?
Your feedback will shape future improvements. Here’s to streamlined analysis and smarter decision-making.
Happy exploring—and enjoy the new Daily Report with Smart Summary! 🎉🔍
Managing multiple properties in FLYR just got easier! You can now create
Price Settings
and
Notes
for multiple properties at once 🚀
✨ What’s New
Multi-Property Price Settings
  • Quickly define seasonal or event Price Settings across multiple properties in one-go.
  • Define deviations from default or seasonal settings with percentages or fixed amounts.
  • Automatically handle overlapping settings with smart date adjustments.
Multi-Property Notes
  • Add and manage notes for multiple properties to stay organized and aligned.
🫶 Why You’ll Love It
  • Save time
    with bulk actions tailored for large portfolios.
  • Take control
    of pricing strategies with powerful, flexible tools.
  • Keep
    your portfolio in sync with centralized note management.
📝 How It Works
If you have access to multiple properties, we facilitate you the creation of Price Settings across your portfolio:
  1. Toggle the Multi-Property option on and select the properties for which you want to create the setting.
  2. Define the minimum and maximum deviation from the current default or seasonal settings. This deviation can be a positive or negative percentage or amount.
  3. A price setting will be created for each of the selected properties based on the following logic:
  • Seasonal Price Setting: Uses default plus min/max deviation if a seasonal setting is in place.
  • Event Price Setting: Uses seasonal settings if present; otherwise, default plus min/max deviation.
  • Rounding: The rounding defined at the inventory group level will be accounted for when calculating the final min/max setting.
Overlapping Settings
: If any of the properties has overlapping settings, decide whether to override existing settings or skip the properties. If overlapping settings exist, dates will be adjusted as necessary. For example, creating a setting for Christmas Day only (25th December) while another setting exists for Christmas & New Year (25th December to 1st January) will result in separate settings: one for Christmas Day and another for 26th December to 1st January.
Once created, you can
customize
the Price Setting for each property independently. Adjust values, update exact dates, and tailor settings to meet specific demand requirements.
Thank you for your continued support and feedback. If you have any questions or need further assistance, please reach out to our Advisory team via chat! 💬
We’re excited to introduce Document Drafts, a new way to refine and evolve your analyses in Insights! 🎉
✨ What’s New?
In
Insights
, every document now exists in either a draft or published state. Drafts let you safely make updates to both workbooks and dashboards without disrupting what others see. Once you’re ready, you can publish a draft, instantly creating a new, read-only version for all users who have access.
🤝 Why It’s Great
  • Flexible Iteration:
    Tweak and test ideas without impacting the live, published version.
  • Easier Collaboration:
    Work with colleagues more effectively by keeping changes organized and distinct.
  • Controlled Visibility:
    Only publish when you’re ready, ensuring everyone sees your best work.
📚 Learn More
Want a detailed walkthrough of managing your drafts and to learn more, click here.
💬 Need Help?
If you have any questions, our Advisory team is ready to assist. Simply reach out via the in-app chat for quick support!
Restricting the same products just got easier with the ability to duplicate restrictions! Do you need to apply blackout dates for corporate contracts during different periods? You can now duplicate an existing restriction that already targets the corporate rate plans and simply adjust the dates. This ensures consistency and saves you time 🚀
How it works
  • Navigate to
    Strategic Restrictions
    ;
  • Click on the ellipsis (three dots icon) next to the restriction you want to duplicate;
  • Select
    Duplicate
    ;
  • The new restriction drawer will open, pre-filled with the same restriction, inventories and rate plans as the original restriction;
  • Update the dates and create the new restriction 🚀
Duplicating Restrictions
Thank you for your continued support and feedback. If you have any questions or need further assistance, please reach out to our Advisory team via chat! 💬
We are delighted to introduce Tile Galleries, a brand-new feature designed to elevate your experience with
Insights
. This release unveils two specialized Tile Galleries, each tailored to meet your unique dashboard and reporting needs.
🌟 What’s New?
The Tile Galleries are your enhanced resource for building and customizing Insights dashboards and reports with ease. Beyond the ability to copy tiles from our existing dashboard templates and reports, the Tile Galleries offer a variety of additional visualizations to enrich your analysis. This release includes:
  • Pick-Up Tile Gallery.
    Specifically designed to support "pick-up" dashboards and reports, this gallery provides charts and tables covering lead time, created, picked up, and cancelled data across all your KPIs.
  • Performance Tile Gallery.
    Focused on "performance" dashboards and reports, this gallery offers charts and tables covering production across segments, company accounts, day of week, country of origin, inventory, and rate plans across all your KPIs.
Both galleries offer a diverse collection of additional visualizations that go beyond our standard dashboard templates, empowering you to create more tailored and insightful analyses.
🔑 Key Features:
  • Extensive Visualization Options:
    Access a wide variety of pre-created tiles that don’t fit into existing templates, allowing you to enrich your dashboards and reports with new and unique visualizations.
  • Easy Customization:
    Seamlessly incorporate tiles from either gallery into your existing dashboards or use them to build new, personalized reports from scratch.
  • Enhanced Flexibility:
    Combine tiles from different templates to create bespoke dashboards that perfectly align with your specific data analysis needs.
  • Tutorials:
    Learn how to maximize the Tile Gallery’s potential with our embedded video guide, providing step-by-step instructions on duplicating tiles and creating custom dashboards.
💡 Why You’ll Love Them
  • Boost Your Productivity:
    Quickly enhance your reports and dashboards without waiting for template updates.
  • Tailored Insights:
    Customize your data presentations to better suit your unique business requirements.
  • User-Friendly Experience:
    Whether you’re a seasoned analyst or just getting started, the Tile Gallery makes it easy to create impactful visualizations effortlessly.
🚀 Get Started Today!
To explore the new Tile Galleries, simply navigate to the Tile Gallery section within the "FLYR Templates" folder in The Hub. Watch the embedded tutorial video to learn how to make the most of these features and start creating customized, interactive dashboards that drive better decision-making and click here to learn more about our new workbook functionality.
📝 Your Feedback Matters
We're dedicated to continuously enhancing and expanding the Tile Galleries based on your feedback. If you've created a tile that you believe would benefit the wider community, please share it with us! Additionally, let us know what features or tiles you'd like to see added next.
🆘 Need Help?
Visit our Help Center or contact our Advisory team via chat for any questions or assistance with the new Tile Galleries.
Over the past few weeks, many of you have begun exploring our new
Insights
. We've been thrilled by the positive feedback and excitement surrounding the enhanced features and improved user experience. Your validation means the world to us, and we're committed to continuing this journey of innovation together. 🙌
🌟 Embracing the Future with Insights
The new
Insights
product was designed with your needs at the forefront. We've tackled the pain points you've shared and introduced solutions to make your data analysis more efficient and enjoyable.
  • Streamlined User Experience:
    Building reports and dashboards is now more intuitive, helping you focus on what matters most—your data.
  • AI-Powered Assistance:
    The AI Query Helper and AI Formula Helper are here to simplify ad-hoc queries and accelerate content creation.
  • Familiar Workbook Format:
    Leverage the comfort and flexibility of a workbook format for building analyses, making the transition smoother.
  • Enhanced Organization and Sharing:
    Organize your content with customizable folders that mirror your team's structure and share insights in-app to maintain a single source of truth.
We're grateful for your feedback and encourage you to continue sharing your experiences as we refine and expand the platform.
🌅 Sunsetting the Previous Version of Insights
As we continue to enhance the new
Insights
product, we want to inform you about the upcoming retirement of the previous version of
Insights.
We understand that this change may come as a surprise and could impact your current workflows. Our decision to sunset the old platform wasn't easy, but it's a necessary step to focus our resources on delivering the best possible experience with the new
Insights
.
📅 Key Dates to Remember
  • January 17:
    Access to the old
    Insights
    will end. To minimize any operational disruptions, existing schedules will continue to run unless you've chosen to terminate them.
  • February 14:
    All remaining schedules within the old
    Insights
    will be discontinued.
We encourage you to review the reports and dashboards you rely on and consider recreating them in the new
Insights
. This is also a great opportunity to explore new templates and utilize the tile gallery (more on that below!) to refresh your content. ✨
🎉 Exciting Updates Coming Your Way
We're not stopping here! Before the end of the year, we're rolling out additional features and data points to further enhance your experience:
  • Daily Property Performance Report with Smart Summary:
    (link here) An invaluable template for property stakeholders and regional managers. Get a comprehensive overview of current and upcoming months, with a dynamic summary that highlights over- and under-performance compared to last year and forecasts.
  • Expanded Tile Library:
    (link here) Access a diverse range of pre-created tiles that you can easily incorporate into your reports and dashboards. Enrich your analyses with new tables and visualizations without waiting for template updates.
  • Customer Counts (Adult & Child):
    Dive deeper into guest metrics to improve operational planning and gain insights into booking trends and guest behaviors.
    Update: this will now be released on 2 January, 2025.
🛠️ Preparing for the Transition
We recognize that many of you are wrapping up budget season and gearing up for the holidays. To ensure a smooth transition, we recommend starting to migrate your essential content to the new Insights platform now. This will give you more time to familiarize yourself with the new features and delegate any necessary tasks before mid-January.
Remember, we'll continue to support existing schedules in the old Insights for an additional month after access ends to minimize any operational impact. If you prefer to terminate these schedules sooner, you're welcome to do so or let us know, and we'll assist accordingly.
🤝 We're Here to Support You
Change can be challenging, but please know that our team is here to support you every step of the way. If you need assistance with the transition, have questions, or want to share feedback, don't hesitate to reach out to our Advisory team via the chat. We're more than happy to help!
Your
Home
page has just been upgraded! We’ve made significant enhancements improve visibility and customization over your performance data. Here's what's new:
  • Next-Level KPIs
    - We’ve supercharged the Portfolio Summary cards! Instantly track your OTB pace against STLY, LY, Forecast vs Budget, and Budget. Want more? Hover over the OTB to uncover not just variances but the full figures — all at your fingertips.
  • Capacity, Your Way
    - Say goodbye to one-size-fits-all! Now, you decide whether Occupancy and RevPAR are based on Physical or Bookable capacity, fully accounting for out-of-order inventory. Precision just got personal.
  • 📊
    Occupancy Made Flexible
    -Numbers, your way. Choose to view your Occupancy as a percentage or in volume — the insights you need, exactly how you want them.
image
Head to the Additional tab in Filters to customize your Capacity and Occupancy settings effortlessly. Your data, your way. 🚀
image
Thank you for your continued support and feedback. If you have any questions or need further assistance, please reach out to our Advisory team via chat! 💬
We’re thrilled to introduce a refreshed header, designed to create a more consistent and seamless experience throughout FLYR! With a unified design across most screens, navigation is now smoother, simpler, and more intuitive than ever.
🎯 Notable Changes in Planning
With this update,
Planning
has been enhanced with some key improvements:
1. Streamlined Forecast & Budget Switching
  • Switch seamlessly between Forecast and Budget views directly from the monthly view.
  • Need to bring your Budget into granularity view while forecasting (or vice versa)? Use the Display Options for quick access.
2. Easier Comparison Between Rolling and Locked Versions
  • Quickly toggle between Rolling and Locked versions from the monthly view.
  • Want to compare your current forecast to the most recent locked version? The Display Options have you covered.
image
3. Locking is Simpler Than Ever
  • The Lock feature is now conveniently located under the ellipsis menu (top-right corner).
  • Lock multiple months or a specific version effortlessly.
image
This update ensures most screens now look and feel the same, allowing you to navigate the app with greater ease and efficiency. We’ve designed these changes to support your workflow and save you time.
Thank you for your continued support and feedback. If you have any questions or need further assistance, please reach out to our Advisory team via chat! 💬
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