Manually assigning segments to rate plans one by one is both time-consuming and prone to mistakes, especially when you’re managing several properties or onboarding new ones. To make this easier, we’re introducing two powerful enhancements: the AI-powered Rate Plan Mapping Assistant and the new Primary PMS Segment informative column. Working together, they let you describe your mapping logic in natural language and automatically apply it across multiple rate plans at once, saving you hours of effort while keeping your segmentation consistent and accurate.
💡 What's New
- Rate Plan Mapping Assistant
An AI assistant that understands your segmentation instructions in plain language and automatically translates them into precise mapping criteria.
Describe what you want once, and the assistant handles the rest:
Example:
- Rate plans with PMS segment Retail or Leisure should map to Retail
- Rate plans that start with CORP or contain NEG should map to Corporate
- All rate plans classified as Group Dynamic should map to Group
The assistant interprets your instructions, shows you what will change, and applies all mappings at once.
Key Capabilities
- Natural language input- describe complex criteria without technical syntax
- Multiple criteria types- use PMS segments, rate plan names, pricing classification, or combinations
- Bulk mapping- apply mapping criteria across multiple segment and properties simultaneously
- Preview changes- review exactly what will be updated before you commit
- Auto-create segments- references to new segments create them automatically
2. Primary PMS Segment
A new column that displays the PMS segment most commonly associated with each rate plan, based on actual reservation data.
This provides the essential baseline for creating your FLYR segment structure, showing you how your PMS segments are actually being used, not just how they're configured.
How It Works
- Analyzes reservation patterns for each rate plan
- Displays the most frequently used PMS segment
- Re-evaluates automatically every time new reservations are received
- Prioritizes recent bookings to reflect current practices
Use It To
- Baseline your FLYR segments- use your current PMS structure as the baseline when designing your FLYR segment
- Create accurate mapping criteria- use actual segment usage patterns to write precise mapping instructions for the assistant
- Apply the same segmentation- quickly copy PMS segments directly to FLYR if you want identical segmentation across both systems
🚀 How to Get Started
- Navigate to Settings -> Rate Plans screen
- Design your FLYR segmentation (USALI standards, custom groups, etc.)
- Open the Mapping Assistant and describe your mapping instructions or use the starter prompts to guide you through the process
- Preview and apply - all rate plans mapped in seconds 🚀
💡
Tip - Want FLYR segments to match your PMS segments exactly? Select the rate plans you want to apply this to and use Actions → Copy PMS Segment Configuration.
💪 Why It Matters
- Dramatically faster setup- map entire portfolios in minutes instead of hours of manual work. Perfect for onboarding new properties or restructuring your segment hierarchy.
- AI translates complexity- describe segmentation rules in plain language, the AI handles complex multi-condition logic and converts it into precise mapping criteria automatically.
- Data-driven decisions- see actual PMS segment usage patterns from reservation data, not configuration assumptions. Build your FLYR structure on real operational practices.
- Effortless consistency- apply standardized rules across all properties with a single operation. Eliminate manual errors and segmentation drift.
- Easy maintenance- reuse saved prompts to instantly map new rate plans. The Primary PMS Segment updates automatically as booking patterns change.
📝
Important Notes
- The Assistant translates natural language- the AI interprets your segmentation instructions and converts them into technical mapping criteria. It handles complex conditions like exclusions, combinations, and multi-step matching automatically.
- Primary PMS Segment is informational- it doesn't control reservations or affect reporting. It's purely a baseline reference showing actual booking patterns to help baseline your FLYR segmentation.
- Preview before applying-always review changes before saving, the assistant is powerful, so verify mappings align with your intent.
- A streamlined start with full flexibility afterward- the assistant speeds up your initial setup, and you stay in full control. If your segmentation evolves, simply rerun the assistant with new criteria or adjust individual rate plans manually at any time.
Questions or feedback? We’d love to hear from you! Click Help at the bottom of your left-hand navigation menu to reach us via chat 💬