Pricing Adoption, Now With a Clearer Analytical Journey

As we've continued updating our standard dashboard templates using the enhanced dashboard building user interface, we've been looking not just at how each dashboard looks, but at how clearly it guides you through an analysis.
That led us to revisit the existing Price Adoption Report. The underlying purpose hasn't fundamentally changed, but there was a clear opportunity to make the analysis easier to follow and provide a more structured way to move from overall pricing adoption into the properties, periods, and override behaviour that warrant further attention.
What's Changed
The Pricing Adoption & Override Diagnostics dashboard now guides you through four connected areas of analysis:
Adoption Overview
 focuses on overall Acceptance Rate and Override Rate, supported by the recent Update Month trend and update volume.
Portfolio Adoption
 helps you compare adoption across properties and identify where acceptance is strongest or override behaviour is most pronounced.
Override Patterns
 helps you understand when overrides are happening, which stay periods they affect, and how behaviour differs across lead time.
User Diagnostics
 helps you understand how attributable override activity is distributed across users and properties, including the distinction between System and PMS overrides.
We've also introduced more flexible timeframe analysis, revised visualisations, clearer section descriptions, and supporting guidance so the dashboard follows a more deliberate analytical path.
Why It Matters
Our goal with standard dashboards is to give you a clear analytical journey, rather than simply a collection of charts.
The refreshed dashboard now starts with the overarching question of how consistently pricing recommendations are being adopted and progressively breaks it down: understand the overall trend, identify which properties stand out, explore when and where overrides are occurring, and then investigate whether that behaviour is concentrated among particular users, properties, or combinations of both.
This makes it easier to move from a high-level adoption signal into the specific areas that deserve further investigation, while preserving the core purpose of the original report.
How to Get Started
Start with Adoption Overview
 to understand the overall pricing adoption trend.
Use Portfolio Adoption
 to identify the properties showing the strongest adoption or highest override rates.
Continue to Override Patterns
 to explore the update-period, stay-period, and lead-time dimensions behind those exceptions.
Use User Diagnostics
 when you want to understand how attributable override activity is distributed across users and properties.
You can access the updated Pricing Adoption & Override Diagnostics dashboard using the same link as the previous Price Adoption Report.
If you have any questions or want help exploring the updated report, click the
?
icon at the bottom of the left-hand menu. We're happy to help.